Knowledgebase

Where to start?

Are you a new KAJOOM customer, or an existing client that just just started to use our services? Here is a quick start guide to get you started!!


The Customer Area

management.kajoom.ca

First, if you are a customer or wish to become one, it all starts with obtaining your account in our service portal. Once connected, you will have access to everything you need to start your web projects!

Tip: A good way to create your customer account while starting your project is simply to place an initial order for products and services. Your new customer account will be created at the same time.


The main website

www.kajoom.ca

If there was one reference site to bookmark as a new customer, it would have to be the main KAJOOM website!

You will find a lot of information there as well as access links to most of our services.


The Kajoom Cloud

cloud.kajoom.net

A real space for sharing and collaboration, the Kajoom Cloud will quickly become an essential tool in your daily tasks. If you have web hosting with email accounts configured with us, you can connect to the Cloud with the same credentials as your email account.


The Administration Panel

kajoom.ca/service/housing

When you have an active web hosting plan with us, the web hosting admin panel (sometimes also called "cPanel" or "DirectAdmin") is for you to manage everything related to that web hosting on the server assigned to you.

Depending on the case and the package you have chosen, the exact address of your access may differ. Go to the Services section of your customer account to find out, or if you  already know the name of your server, you can go to the Web Hosting section of our site and click on the gray button "Connect to the panel administration" for a list of available servers.


Other Services

kajoom.ca/services

We offer a wide variety of products and services! you might possibly have access to other online web services, depending on your active products and services, this will be displayed in the Services section of your client area, or otherwise we will communicate the access to you personally in a private way.


General Info.

Some other tips, tricks and important information to get started with our services.


Contact U.S

By email: info@kajoom.ca

By web: Contact page

Technical Support: Open a support ticket

By phone: 1-844-440-1001

Also visit our social networks:

 

Facebook page

Twitter profile

Google page

LinkedIn page

(links available in French Knowledge base only)


Mode of payments

To find out about all the payment methods available, visit the following page on our website:

  • To make a payment

Terms of use

The use of our services implies your acceptance of our terms of use. Please read them carefully and keep them in mind when using our services.

  • Terms of service
  • Web Hosting Terms of Service

Privacy Policy

We consider it important to be transparent in the management of privacy and personal data, which is why we publish a clear and detailed service use policy which you will find below.

  • Privacy Policy

For More Info.

There is much information needed to be able to use the different software and technologies, stay abreast of best practices and trends, remain efficient and productive... This is the daily life of the entrepreneur or project manager. you are ;) So here are some other useful links to get you started quickly and well!

  • Useful references
  • Database
  • espace-client, demarrage, kajoom cloud, kajoom, hebergement web, directadmin, virtualmin, aide-memoire
  • 2656 Users Found This Useful

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